LBE Desktop Helpdesk 4.0.138


Program Specifications
Download LBE Desktop Helpdesk

LBE Desktop Helpdesk 4.0.138
  View more screenshots
  Version:4.0.138 
  Size:4.11 MB
  Publisher:Leigh Business Enterprises Ltd.
  Date Added:Sep 5, 2005
  License [?]:Shareware (USD$725.00 to buy)
  Operating System:WinXP, WinNT, WinME, Win98, Win95, Win2003, Win2000
  Requirements:25 MB Hard disk space, Javascript enabled browser
  Download Links:Download LBE Desktop Helpdesk
BumperSoft Editor's Review Status:

Publisher's Description of LBE Desktop Helpdesk
 
" Easy to use helpdesk system - sensibly priced to suit all business sizes. "
- From Leigh Business Enterprises Ltd.

Easy to use helpdesk system, sensibly priced to suit all businesses.

Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work.

Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good.

Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start.

Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand.

Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products.

Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools.

Rich User Interface:- Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team.

Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies.

Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.

Share LBE Desktop Helpdesk with Friends
Recommend LBE Desktop Helpdesk 4.0.138

Tags
help  |  desk  |  helpdesk  |  system  |  customer  |  support  |  problem  |  resolution  |  call  |  center  

RELATED DOWNLOADS
(Help Desks and Customer Support)

Computer Admin Pro 3.6
Help desk software and asset management system.
VueChat Enterprise Server 1.3
Web based Customer Service with live video/voice chat, instant messaging and CRM.
CompanyGate 1.0
Stand-alone software to manage all your CRM and Sales operation Management.
Customer Manager Buddy 2.1
Lets you manage customers and leads to increase profits.
AB Sequest 2.5.0
Handling of service requests and error reports.
WEEK'S TOP DOWNLOADS
(All Categories)

1.GProxy
2.Windows Media Encoder 9 Series x64 Edition
3.Adobe Framemaker
4.Wolfenstein 3D
5.Macromedia FreeHand MX
6.Sony ExpressFX 2
7.GameWiz32
8.Pickman Saves The Kingdom
9.McAfee QuickClean Upgrade Patch
10.FileSync
More information
Download HelpRSS   Newsletter
Submit SoftwareContact UsAbout BumperSoft