FREQUENTLY ASKED QUESTIONS

Click on a link below for answers:

1. Is there any charge to download software at BumperSoft?
2. Does BumperSoft charge to use any of the software?
3. How do I download software?
4. How do I unzip and install software?
5. How do I uninstall or remove software from my computer?
6. What is the difference between shareware, freeware and demo?
7. How do I know if a program is shareware, freeware or a demo?
8. How do I purchase the full version of the software?
9. How can I contact the Author?
10. Do you provide technical support for the software you list?
11. Sometimes I get timed-out when downloading software, why?

Is there any charge to download software from BumperSoft?
No. BumperSoft provides free download service. You can download software at no charge. You only pay for your local Internet connection (ISP).

Does BumperSoft charge to use any of the software?
No, BumperSoft is a software library. We list software for free and trial downloads. However, some software authors do require you to purchase their software after an evaluation period.

How do I download software?
Please visit our online guide for information you need on downloading software. Click here for more information!

How do I unzip and install software?
Please visit our online guide for information you need on unzipping or extracting and installing software. Click here for more information!

How do I uninstall or remove software from my computer?
Please visit our online guide for information you need on uninstalling software. Click here for more information!

What is the difference between Shareware and Freeware?
The software available at BumperSoft is licensed in 2 different ways - Free and Trial Downloads.

Trial Downloads :: This can generally be categorized into two (2) types of software - "Demonstration versions" of commercially sold programs, and "Shareware" (also referred to as "Try Before You Buy" software packages) that include functionality limitations such as a trial period or disabled features. In the case of "Try Before You Buy" software, you may download it freely, try it out, and pass it around to people you know.

However, after using shareware for a trial period, you are expected to register and pay for it or uninstall or delete it from your system. You do not at any time receive a demand for payment. The shareware displays a nag screen at the beginning or end reminding you to register.

Free Downloads :: "Freeware" are copyrighted, fully functionally software that you can download, use and legally share with colleagues and friends. But while free downloads do not carry traditional registration fees, they may include ad-serving components that display banner advertisements, initiate pop-up ads, and even track user data (commonly referred to as "Bannerware" or "Adware"). Regardless of software license, we strongly suggest that you carefully read the software license agreement before installing the program on your computer.

How do I know if a program is shareware, freeware or a demo?
Licensing information is given for each software title at BumperSoft, this is usually displayed both in our listings and on the program description page.

How do I purchase the full version of the software?
You can click on the "Click Here To Buy Online" button found on BumperSoft product review page or the "BUY NOW" button found on the software listings page. You may also redeem the full version of the software free with "Reward Points".

Where there are no "Click Here To Buy Online", "BUY NOW", or "Redeem Now" button available on BumperSoft page, you can obtain the purchase information usually within the "Help" menu of the software. The "Help" menu is on the top-right of the program window. Look for registration or purchase details.

How can I contact the Author?
Authors usually include contact e-mail and Web address information within the "Help" menu of the software program. Open the program and click on the "Help" menu on the top-right of the program window. Select the "About" option. Should you experience any difficulties here, please contact BumperSoft Support Center and we'll see what we can do to help.

Do you provide technical support for the software you list?
BumperSoft is unable to offer technical support regarding the actual "use" of any software available for download. Technical support is usually provided by the author or developer of the program.

Provided you are able to start the software program, BumperSoft recommends you to first check the "Help" pages usually available at the top-right of the software program window. However, there may be times when you are unable to run the software program at all. In this instance, try to locate the folder or directory in which you installed the software program and look for a Readme.txt file for instructions and contact details.

Should all else fails, please contact BumperSoft Support Center and we'll do our best to obtain the relevant support e-mail address for you. Please include the title of the software program in question.

Sometimes I get timed-out when downloading software, why?
You may be experiencing connection problems or the download server could not handle the number of simultaneous connections or the server has limit on the time spend downloading.

Have you ever spent hours or minutes to download a file only to have some error occur at the last minute? BumperSoft recognizes that this situation is very irritating. BumperSoft recommends you to get utilities for scheduling downloads. Click here for more information!