Queuing Model Excel 2.0

Program Specifications

Download Queuing Model Excel
Queuing Model Excel 2.0
  View more screenshots
Version: 2.0
Size: 150 KB
Publisher: Bizpep
Date Added:
License [?]: Shareware (USD$27.00 to buy)
Operating System: WinNT, WinME, Win98, Win95, Win2000
Requirements: Microsoft Excel
Download Links: Download Queuing Model Excel
BumperSoft Editor's Review Status:


BumperSoft is not responsible for the content of the publisher's descriptions on this site. We cannot be held liable for issues that arise from the download or use of these products. BumperSoft recommends you to always check your downloaded files for viruses, spyware and malware.

Publisher's Description of Queuing Model Excel

" Calculate the number of service staff to minimize service and waiting costs. "
- From Bizpep

The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers.

Limitations in downloadable version

7-day trial

Share Queuing Model Excel with Friends


RELATED DOWNLOADS
(Help Desks and Customer Support)

Computer Admin Pro 3.6
Help desk software and asset management system.
VueChat Enterprise Server 1.3
Web based Customer Service with live video/voice chat, instant messaging and CRM.
CompanyGate 1.0
Stand-alone software to manage all your CRM and Sales operation Management.
Customer Manager Buddy 2.1
Lets you manage customers and leads to increase profits.
AB Sequest 2.5.0
Handling of service requests and error reports.
WEEK'S TOP DOWNLOADS
(All Categories)

1. Macromedia FreeHand MX
2. WinPcap
3. TuneUp Utilities
4. Oberon CurveWorks for CorelDRAW
5. Pickman Saves The Kingdom
6. Ulead VideoGraphics Lab
7. Wolfenstein 3D
8. Windows Media Encoder 9 Series x64 Edition
9. Programmator for Panasonic KX-TA308/616/624
10. Microsoft Office 97 Service Release 2b

More information